PRIVACY POLICY

 

Last Updated: May 21, 2018

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Globig Resource Hub Data Privacy Policy

Your privacy is important to Globig, and we go to great lengths to protect it. This Privacy Policy is only for the free Globig Resource Hub and is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope that you will take the time to read it carefully. This Privacy Policy is not for Globig paid services.

ATTENTION: PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU ACKNOWLEDGE AND ACCEPT THE PRACTICES AND POLICIES DESCRIBED IN THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, PROCESSING, AND SHARING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS POLICY. IF YOU DO NOT ACCEPT THE TERMS OF THIS PRIVACY POLICY, DO NOT USE THIS WEBSITE.

Scope of Privacy Policy:

This Privacy Policy applies to the online collection of personal data via the Globig Resource Hub website (“Site”). This Policy does not apply to data collected in any other way, including offline. As used throughout this Privacy Policy, the term “Personal Data” refers to data that personally identifies an individual, such as your name, email address, home or work address, or telephone number.

This Site may contain links to websites maintained by others. This Privacy Policy does not reflect the privacy practices of those websites. Globig is not responsible for the privacy policies and other content on websites other than the Globig Resource Hub Site, and the terms of this Privacy Policy do not apply to any other websites or content, or to any collection of data after you click on the links to such outside websites. Globig encourages you to review the privacy policies of websites you choose to link to from this Site so that you can understand how those websites collect, use, and share your data. Furthermore, this Privacy Policy does not apply to Globig paid services, there is a separate Privacy Policy for paying customers.

Children’s Privacy:

We do not knowingly collect or solicit Personal Data directly from anyone under the age of thirteen (13) or knowingly allow such persons to use the Site or register for our Services. If you are under 13, please do not attempt to use this Site or register for our Services or send any information about yourself to us, including your name, address, email address, or phone number.

Collection of Your Personal Data:

We only collect and use Personal Data regarding Globig Resource Hub users of our Site as described in this Privacy Policy. In addition, we do not process or use the Personal Data that we collect in a way that is incompatible with the purposes for which it was collected or received or subsequently authorized by you.

Information You Provide to Us:

Globig collects information, including Personal Data, directly from our users of our Site and Services. When you register for a Globig account, we ask you to provide some personal and company information, including your name, email address, home or work address, phone number, as well as a username and password. If you choose not to provide certain information, you may not be able to register and with us or take advantage of some of Globig’s Resource Hub Site features and/or Services.

Please keep in mind that if you directly disclose Personal Data through Globig’s public message boards, this information may be collected and used by others.

YOU SHOULD NOT PROVIDE GLOBIG WITH ANY PERSONAL DATA (OR SUBMIT OR POST ANY PERSONAL DATA TO THE SITE OR IN RESPONSE TO ANY EMAIL OR OTHER COMMUNICATION) UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED IN ACCORDANCE WITH THIS PRIVACY POLICY.

Information Collected Automatically:

In addition to Personal Data, Globig automatically collects Anonymous Data about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our Site’s features.

This information is used by Globig for the operation of our Site, to maintain and improve the quality and content of our Site, facilitate research and analysis of the Site, and develop and refine our Site. Sometimes, we utilize the services of a third party to help us understand this information better, although the information that is disclosed to these entities remains at all times in anonymous and non-personally identifiable form.

Email and Other Communications:

When you use Globig, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail or by posting notices and messages on this Site. After registering, you may receive a confirmation and/or other information from us via email. This confirmation and/or other information helps us to confirm your account and may make emails more interesting and improve our Site.

1. Service Announcements and Customer Support: Some communications (e.g. important account notifications) are considered transactional and are necessary for all Globig Users. Occasionally, it is necessary to send out service related announcements. For instance, if the Site is temporarily suspended for maintenance we might send Users an email. We also communicate with Users to provide customer support in accordance with our Terms and Conditions. These communications are not promotional in nature. In general, Users may not ‘opt-out’ of or ‘unsubscribe’ from these communications without canceling their account and ceasing use of the Site.

2. Special Offers and Updates: We may send new Users of the Site a welcome email to verify password and username. Established Users may occasionally also receive information on relevant events, training, products, services and special deals, and periodic newsletters.

3.  ‘Opt out’ of or ‘Unsubscribe’ From Communications: We provide you the opportunity to ‘opt-out’ of or ‘unsubscribe’ from having your Personal Data used for certain purposes. If you are a User of the Site (e.g., you provided Globig with your Personal Data to sign up for a Newsletter or to download an E-Book, but are not a Member) and you no longer wish to receive emails or other communications from us or have your email address or other contact information shared with third parties, you may ‘opt-out’ of or ‘unsubscribe’ from receiving email or other communications from us or having your email address or other contact information shared with third parties.

All ‘opt-out’ of or ‘unsubscribe’ requests can be made by clicking on the “unsubscribe” link at the bottom of a Globig email. Please note that it may take up to 14 days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.

Use of Your Personal Data 

Consent

By setting up your profile, joining, and logging in to the Globig Resource Hub, you are giving consent for us to do the following:

We use your Personal Data primarily to provide you with a personalized experience that delivers the information, resources, and services that are most relevant and helpful to you. The Personal Data you provide allows you to set up a profile and to fully utilize the free Globig Resource Hub platform. The Personal Data that Globig collects may be used for variety of purposes, including:

  • Access to your Globig Resource Hub dashboard;
  • Customizing content displayed on the Site;
  • Notifying Users of the Site about updates to and activities on the Site and about goods and services that we feel may be of interest to you;
  • Improving and expanding the content of the Site;
  • Analyzing data and patterns regarding usage of the Site;
  • Contacting Users of the Site for marketing purposes; and
  • Contacting Users of the Site for information verification purposes.

Access, Review, and Update Information 

Globig takes reasonable steps to ensure that the Personal Data we collect is reliable for its intended use, accurate, complete, and current. Please email us at legal@globig.co to review, delete, deactivate, update, or change your Personal Data that was previously provided to or collected by Globig.

Information Sharing and Disclosure

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our Site.

The Personal Data we collect will be used for the following purposes:

  1. Personal Data. We match your requests for information against our vetted list of relevant Service Providers who may be of interest to you. We only share your information with vetted Service Providers within the Globig Marketplace upon your request. When you submit a Request For Information (RFI) through the Site, you consent to our providing your personal information and request to the Service Provider. Sharing this information with Service Providers allows them to contact you using the email address or other contact information you provided. Your information is stored for the duration of your relationship with Globig.

2. For Service Providers, we may share your business contact information with third parties, upon request to learn more about your services, including but not limited to, business name, address, telephone number, email address, and name of the owner or proprietor of the business.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling, and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States. Your information is stored for the duration of your relationship with Globig.

  1. Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Site and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We may also share aggregated information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features. This information does not contain any personal information and may be used to develop website content that we hope you and other users will find of interest and to target content and advertising.
  2. Cloud Processors

Your information may be processed in aggregate and individually by the following 3rd party Cloud Processors.

Google Analytics

  • Google Analytics tracks website pages viewed, website usage over time, and user data in aggregate, but not personally identifiable data.

WordPress

  • WordPress collects information about companies looking at our website, downloading our resources, and expressing interest in our platform by filling out a contact form or sending an email asking for more information. Your information is stored for the duration of your relationship with Globig.

SendGrid

  • SendGrid sends notification emails to Globig Resource Hub members. Your email information is stored for the duration of your relationship with Globig. 

Stripe

  • For customers who engage with Globig for paid services, we will provide a Stripe payment page for safe payment transactions. Your payment information will not be stored.

Amazon Web Services

  • Our Globig Resource Hub website is hosted at Amazon Web Services and subject to robust security protocols.

Engineering Services

  • Globig engages with several reputable engineering firms to augment our technology team to develop website features that are helpful for our Users. Aggregated data may be used to help identify which features are most popular. Your aggregated information may be used for analysis for the duration of your relationship with Globig.

Disclosures Required By Law 

Though we make every reasonable effort to preserve and protect your privacy, we may need to disclose Personal Data of certain Users of the Site when we have a reasonable and good-faith belief that the disclosure is necessary to enforce the Terms and Conditions for the Site, comply with a judicial proceeding, court order or other legal process, or to otherwise enforce or protect Globig’s rights under applicable law, including, without limitation, Globig’s intellectual property rights. In this situation we will use reasonable efforts to provide notice of this disclosure to all affected Users, to the extent reasonably possible under the circumstances.

Data Security

Your Globig Resource Hub account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

SSL Encryption: The Globig Website is protected by SSL and is hosted at Amazon Web Services where they also provide security for hosting the Site. SSL stands for Secure Sockets Layer, a global standard security technology. SSL is designed to establish encryption and identity assurance. It enables encrypted communication between a web server and a web browser.

We endeavor to protect the privacy of your Personal Data and other information we hold in our records. We exercise reasonable security measures consistent with industry standards to protect against unauthorized access to Personal Data stored in our databases, and to prevent unauthorized use, alteration, corruption, or disclosure of that Personal Data. Personal Data stored in our possession is maintained behind firewalls, and our servers are located within facilities that are subject to physical security measures designed to prevent unauthorized access.

We restrict access to Personal Data to our employees, contractors and agents who need to access that information in order to operate our business in a manner consistent with this Privacy Policy. All such personnel are required to treat Personal Data in a manner consistent with this Privacy Policy, and they are subject to discipline, potentially including termination, if they fail to comply with those requirements.

While we believe our policies and practices regarding information security and integrity are reasonable, we cannot guarantee that the security and/or integrity of Personal Data will not be breached or that such Personal Data will not be subject to unauthorized access, alteration, corruption, or disclosure. We review our information security policies and practices periodically and may update them as we determine reasonably necessary to achieve information security and integrity consistent with industry standards

California’s “Shine the Light Law”

California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our Users who are California residents to request and obtain from us a list of what personal information, if any, we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.

Changes to this Privacy Policy

Globig may change the Privacy Policy from time to time at its sole discretion. Amendments to this Privacy Policy shall become effective when we publish the revised Policy on the Globig website. If Globig revises the Privacy Policy in such a way that permit substantial changes in the way we use or disclose your Personal Data, we will notify you by sending you an email to the last email address you provided to us. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current contact information. Any material changes to these Terms will be effective upon the earlier of seven (7) calendar days following our dispatch of an email notice to you or seven (7) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new Users of our Site.

Globig may require you to provide consent to the updated Privacy Policy in a specified manner before further use of the Site is permitted. Otherwise, your continued use of the Website following such notification shall constitute your affirmative acknowledgement of the changes and your agreement to abide and be bound by the Privacy Policy, as amended. If at any time you choose not to accept the Privacy Policy, including following receipt of notification of any changes hereto, then please terminate your subscription to the Site through your Globig account dashboard. Please regularly check the Site to view the then-current Privacy Policy.

Questions, Concerns, or Comments

Globig welcomes your comments and questions regarding this Privacy Policy and the use of any Personal Data. Please send all requests for additional information, data updates, requests for your data, and data erasure requests to:

Data Controller and DPO Contact

Anke Corbin

Legal@globig.co

 

If you believe Globig has not adhered to this Privacy Policy, please contact Globig at legal@globig.co.

 

COOKIE POLICY

BY CONTINUING TO USE OUR SITE, YOU ARE AGREEING TO THE USE OF COOKIES AND SIMILAR TECHNOLOGIES FOR THE PURPOSES WE DESCRIBE IN THIS PRIVACY POLICY. IF YOU DO NOT ACCEPT THE USE OF COOKIES AND SIMILAR TECHNOLOGIES, DO NOT USE THIS SITE.

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers.

Most websites you visit use cookies to improve your user experience by allowing the website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What do cookies do?

Cookies have lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site, for example, even after you “log in,” if you move to another page it won’t recognize you and it won’t be able to keep you logged in.

How does Globig use cookies?

Globig uses different types of cookies to enhance and improve your experience.

Globig uses cookies for:

Category Of Use
What third-party cookies does Globig use?

Trusted partners like WordPress, SendGrid, Stripe, and analytics companies like Google Analytics may also place cookies on your device. Please read our partners’ privacy policies (linked below) to ensure that you’re comfortable with how they use cookies. We’ve also provided some links to opt out of their services, if you’d like.

WordPress

SendGrid

Stripe

Google Analytics

Google Analytics Opt-Out

What should you do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device to be intrusive, particularly when this information is stored and used by a third party without them knowing. Although cookies are generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests using your browser history. If you prefer, you may choose to block some or all cookies, or even to delete cookies that have already been set; but you should be aware that you might lose some functions of the website.